Privacy Policy

Okbaji Privacy Policy — Your information is completely secure

Okbaji takes your personal data very seriously. This privacy policy explains in detail what information we collect, how we store it, and how it is used.

Last Updated: January 2026

How Okbaji protects your privacy

Our privacy policy is built on six core principles that keep your data protected at all times.

Encryption protection

All your data is protected with 256-bit SSL encryption. Every transaction — from deposit to withdrawal — takes place through encrypted channels, so no third party can access your data.

Your Data Is Never Sold

Okbaji never sells your personal data to any third party. Your name, phone number, or payment details are never shared with advertisers or any other organisation.

Minimal Data Collection

We collect only the information that is strictly necessary to provide our services. We do not gather excessive or irrelevant data — because we believe less data means better protection.

Regular Security Audits

Okbaji's servers and databases are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.

You are in control

Okbaji gives you full control over your personal data. You can view, correct, or request deletion of your information at any time.

Violation Alert System

If a security breach or suspicious activity is detected, Okbaji immediately notifies the affected member and takes the necessary action.

Important: By using the Okbaji platform, you are considered to have read and fully accepted this privacy policy. This policy is updated periodically, so we encourage you to review it from time to time.

01 What data we collect

We collect various types of information when you create an account and use our services. This falls into two main categories — information you provide directly, and information collected automatically while you use the platform.

Directly Provided Information:

  • Identity Details: Full name, date of birth, National ID or passport number.
  • Contact Details: Mobile number, email address, and residential address.
  • Financial data: bKash/Nagad/Rocket account number (for payment processing).
  • KYC documents: Photo ID and selfie (required for verification purposes).

Automatically Collected Information:

  • Device Information: IP address, device type, operating system, and browser information.
  • Usage Data: Pages you visited, time spent, and games you played.
  • Transaction History: Deposit, withdrawal, and game records.
  • Cookies: For session management and remembering user preferences.

It is worth noting that Okbaji collects only the data needed to deliver its services, ensure security, and meet legal obligations. In line with our privacy policy, we refrain from collecting any excessive or unnecessary information.

02 How we use your data

Okbaji uses your data only for specific, clearly defined purposes. Every piece of information we collect has a transparent reason behind it.

Type of Data Purpose of Use Legal basis
Identity Information Account verification, KYC process Legal obligation
Contact Information Service Notifications Contractual Requirements
Financial data Deposit/Withdrawal Process Contractual Requirements
Usage Data Service Improvement Legitimate Interest
Device Information Fraud Prevention Legitimate Interest & Security

With your consent, we may also send you promotions, bonus offers, and updates about new games. You can opt out of these marketing communications at any time.

03 Who Your Data Is Shared With

Our Clear Commitment: Okbaji never sells your data or shares it with third parties for advertising purposes.

Your data may be shared with specific parties under the following limited circumstances:

  • Payment Provider: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
  • Game Provider: Minimum necessary data shared with software providers for Live Casino and other games.
  • KYC provider: Authorized third-party organizations for identity verification.
  • Law enforcement agencies: To the relevant authorities when required by a valid order or legal obligation.
  • Licensing Authority: To the relevant regulatory authority to maintain our licence.

Okbaji has signed separate privacy agreements with all of the third parties listed above. They may only use your data for the specified purpose and are required to comply with our security standards.

04 Cookies & Tracking Technologies

Okbaji's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help us recognise you on return visits.

  • Essential cookies: Required for login sessions and platform security. Without these, the platform cannot function properly.
  • Functional Cookies: To remember your language preferences and game settings.
  • Analytics Cookies: To understand which pages are used most — always using anonymous data.
  • Security Cookies: To detect fraud and unusual activity.

You can manage or block cookies through your browser settings. However, blocking certain essential cookies may limit the functionality of the platform.

05 How Long Your Data Is Retained

Okbaji does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

  • Account information: For the duration of account activity and 5 years after closure.
  • Transaction Records: 7 years, as required by financial regulations.
  • KYC documents: 5 years, as required by law.
  • Log Files: Retained for a maximum of 1 year for security purposes.
  • Marketing Data: Until you withdraw your consent.

Once the designated retention period ends, data is securely deleted or anonymized. The data deletion process is regularly audited by a third party.

06 Your rights and controls

Your control: Okbaji believes every member should have full control over their own data.

You have the following rights regarding your personal data:

  • Right to Access Your Data: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
  • Data Portability: You can request your data in a machine-readable format.
  • Right to lodge a complaint: If you have a data protection concern, you may report it to the relevant authority.

To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days of receiving your request.

07 Children's Privacy Protection

Okbaji is strictly for users aged 18 and above. We never knowingly collect data from anyone under 18.

Age verification is carried out at registration. If a minor's data enters our system and is identified, that account will be immediately closed and all associated data permanently deleted.

If a parent or guardian believes their child has created an account on Okbaji, please contact our support team immediately.

08 Security Measures & Technology

Okbaji uses state-of-the-art technology to protect your data. Our security framework is built on multiple layers:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Firewall: Advanced firewalls block unauthorised access.
  • Two-Factor Authentication: Two-step verification for sensitive operations.
  • Data Backup: Regular encrypted backups stored on secure servers.
  • Security Audits: Regular third-party penetration testing.
  • Staff Training: Regular data protection training for all staff.

Keep in mind, however — no one can guarantee complete security on the internet. That's why keeping your password strong and not sharing it with anyone is just as important.

09 Third-Party Services & Links

The Okbaji platform uses certain third-party services such as payment gateways, game engines, and KYC verification providers. Each of these services has its own privacy policy.

Okbaji shares only the minimum necessary data with these third-party providers and has signed data processing agreements with each of them. Since they process data on Okbaji's behalf, they are held to the same standards.

Third-party service providers are contractually bound to maintain standards consistent with Okbaji's Privacy Policy. They may not use your data for their own purposes under any circumstances.

10 Changes to the Privacy Policy

Okbaji may update this privacy policy from time to time. Changes may be made in response to legal updates, the introduction of new services, or improvements in technology.

If any significant changes are made, we will notify you via email or an in-platform notification. The date of the update will always be shown at the top of the page.

Continuing to use Okbaji after any changes have been made constitutes your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11 Contact & Complaints

For any questions, complaints, or requests regarding the Privacy Policy, please contact our dedicated support team.

  • Email: [email protected]
  • Support Hours: 7 days a week, 24 hours a day
  • Response Time: Usually within 24–48 hours

Our privacy team treats every request with the utmost care. Ensuring your satisfaction is our top priority.

Privacy Policy FAQs

No, Okbaji never sells your personal data to any third party. Your information is used solely to provide our services and is shared only in limited ways with contracted partners.

Yes, you can request that your data be deleted. However, we are legally required to retain certain information (such as transaction records) for a specified period. To submit a request, please contact our support team.

Okbaji stores your bKash/Nagad/Rocket account number in encrypted form solely for processing transactions. Full payment card details and PIN information are never stored on our servers.

Even after account closure, certain data is retained for 5–7 years as required by financial regulations. Once that period expires, all data is securely deleted or anonymised.

Promotional messages and offers are only sent with your consent. You can withdraw that permission at any time from your account settings, and marketing communications will stop immediately.

Enjoy a Safe & Trusted Gaming Experience

Your data is fully protected on Okbaji. Join today and enjoy gaming with complete peace of mind.

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